We’ve shipped a new set of updates designed to make Peach more engaging for your customers and more efficient for your team.

We’ve shipped a new set of updates designed to make Peach more engaging for your customers and more efficient for your team.

This week’s release gives teams the option to Check chat status at a glance, switch AI models instantly, and send voice notes right from your inbox.

This week’s release focuses on helping teams connect, track, and attribute conversations better.

This week’s release brings updates to escalations, analytics, messaging, and developer tools.

This week’s release brings game-changing updates to analytics, escalations, apps, and messaging - designed to make your experience seamless and efficient.

Enterprise customers can now configure exactly what each role can access in their Peach account. This vastly improves and at the same time simplifies the experience for users in these roles. Agents, for example, need not worry about Broadcasts or AI agents. Admin users can fine tune these permissions from your Peach account settings page.

This is a India specific feature. WhatsApp for Business allows your customers to make payments to your business via their preferred UPI apps. With this support, you can build AI agents that can truly sell. Sell your products or services right until customer makes payments. For more refer to this: https://docs.trypeach.io/enable-agents-to-book-orders-and-accept-payments

Simplified invoicing and billing for Meta messaging charges, APIs to manage templates and more!

Browser notifications, template messages listing API, reply via AI agents for API triggered broadcasts and more