WhatsApp Flows

Make WhatsApp your Brand's SuperApp

Build rich, powerful & flexible workflows natively on WhatsApp to engage users without taking them away from the chat window.

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No-code builder API first Enterprise scale
WhatsApp Flows UI

Trusted by scale brands

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How it works

Forget mobile apps, launch WhatsApp apps in days.

Build & launch apps for the 2Bn+ WhatsApp users. No installs, no learning curve.

Build

Build

Design and publish your app using our app builder.

Share

Share

Share the app with your users on WhatsApp and elsewhere.

Connect

Connect

Sync data from your app to your internal software or CRMs.

Use Cases

Designed for teams across businesses of all sizes.

Ready-to-use templates with built-in business logic to help you hit the ground running.

Hotel & Airline Check-in

Capture guest details, room preferences, and travel documents directly on WhatsApp. No external apps required.

Explore template
Checkin

Lifecycle

Build beautiful, WhatsApp native apps for your business.

Go beyond simple text messages. Use input and selection components to build a truly rich experience on WhatsApp.

Phase 1: Build

Visual drag-and-drop workflow designer.

Stop sending flat messages. Start building rich, interactive experiences that capture data and drive action.

Contact info
Date & Time
Quantity selection
File Uploads

No code

For small projects or fast turnaround. Use our app builder.

Low code

For developers who need full control. Code using JSON.

Visual Builder
Phase 2: Share

Get users to use your apps.

Make it easy for your users to access your apps on WhatsApp

Broadcasts

Get your users to start app journeys using broadcasts. Draft a message, upload your contact list and hit send to instantly get users to launch your apps.

QR Code

Trigger apps on WhatsApp with a simple scan - Peach generates unique QR code for every app.

Link

Allow your users to launch the app using a unique app url. You can share this link via email, SMS or social channels.

API Trigger

Trigger your apps using a simple REST call to our APIs. Or trigger from any of your apps using Zapier.

Native Connectors

50+ Native Connectors

Phase 3: Connect

Automate your post-flow actions.

Seamlessly sync data captured in WhatsApp Flows with your existing tech stack. No manual data entry, no missed leads.

API

Connect APIs to push data to your internal systems.

CRM

Sync data from your apps into your CRM.

Zapier

Connect Peach with 6,000+ apps of your choice via Zapier.

Comparison

Chat vs Flows

Why rich interfaces beat simple text every single time.

✕

Standard Chat

  • Slow text-based data entry
  • No real-time input validation
  • High friction (back-and-forth)
  • Manual CRM updates required
Recommended
✓

WhatsApp Flows

  • 1-click rich UI completion
  • Native field validation & masks
  • App-like seamless experience
  • Automatic data sync to CRM

Plus a lot more.

Get access to all of Peach's powerful features to scale your business on WhatsApp.

Chat

Shared Inbox

Add your entire team and manage sales conversations at scale with internal notes and handoffs.

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Campaigns

Smart Campaigns

Broadcast to thousands with built-in conversion tracking and interactive scheduling.

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Automations

Workflows

Trigger automated follow-ups, payment reminders, and feedback loops based on user actions.

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Security

Enterprise Security & Compliance

We take security and compliance seriously. Peach is SOC 2 Type II certified, trusted by thousands of businesses to build secure and compliant AI Agents and workflows on WhatsApp.

Meta Partner

Official WhatsApp Business Platform

Peach is an official meta tech partner and only uses authorized APIs provided by meta.

SOC2

SOC 2 & Data Residency

All data is encrypted at rest and in transit. We use industry-standard encryption algorithms.

Frequently asked questions

Everything you need to know

Can't find the answer you're looking for? Reach out to our support team.

Can I integrate Flows with my CRM?
Yes, Peach allows you to sync data captured through Flows directly with popular CRMs like Salesforce, HubSpot, and Zoho, or via custom webhooks.
Do I need Meta approval for every Flow?
Like message templates, Flows must adhere to Meta's commerce and business policies. Complex flows with multiple screens may require a brief review process.
What is WhatsApp Flow?
WhatsApp Flows is a new feature from Meta that allows businesses to build rich, interactive mini-apps directly within WhatsApp chat. This lets users complete actions like booking, shopping, or data entry without leaving the app.
How does pricing work for Flows?
Flows use the standard WhatsApp Business Platform conversation-based pricing. There are no additional per-flow charges from Meta, but Peach may have usage tiers based on your plan.
Is there a limit on how many screens a Flow can have?
Meta currently supports complex flows with multiple screens. While there isn't a strict limit, we recommend keeping flows focused and efficient for the best user experience.
Can I take payments within a WhatsApp Flow?
Yes, WhatsApp Flows can be integrated with payment providers to enable seamless transactions directly within the chat interface in supported regions.
How do users discover my Flows?
You can trigger Flows via marketing broadcasts, QR codes on packaging, links in your bio, or as responses to specific customer queries handled by your bot.
Do I need coding skills to build a Flow?
Peach offers a visual drag-and-drop builder for most common use cases. For highly custom or technical requirements, we also provide a JSON-based low-code environment.

Ready to launch your first WhatsApp Flow?

Join the leading brands using Peach to automate their WhatsApp operations and delight customers.

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