Featured Highlights
HubSpot Management & Static List Sync: Shipped a dedicated HubSpot management dashboard allowing teams to configure sync settings, trigger on-demand list synchronizations, and verify connection health.
Embedded CRM Card & Owner Sync: Reps can now view real-time WhatsApp chat history and conversation status directly inside HubSpot customer records, complete with bidirectional contact owner matching.
Workflow Automation & Inbox Enhancements
HubSpot Workflow Actions: Trigger personalized WhatsApp template dispatches directly from standard HubSpot workflows with dynamic contact property matching.
Inbox Tabs Revamp: Revamped inbox tabs (My Inbox, Follow-ups, Unassigned) for streamlined daily customer conversation management.
Smart Follow-up Queue: Upcoming scheduled follow-ups are now excluded from active My Inbox views until they are due, keeping queues uncluttered.
Improvements & Bug Fixes
- Broadcast Campaign Payload Limits: Fixed broadcast campaign stalls caused by oversized contact payloads.
- PDF & Quote Rendering: Properly aligned PDF attachments and quoted message replies in the chat view.
- Delivery Error Scoping: Delivery error messages are now scoped by message type with direct links to troubleshooting guides.
- Global Search Speed: Optimized indexing for contact search and phone number queries.