Browser notifications

Finally browser notifications is live! You can get notified when a chat gets opened, assigned or escalated from an AI agent.

Enable notifications on your browser to see this in action.

API Improvements

1. Template Messages you deliver to contacts, either via API or via broadcast campaigns are now available via the API.

2. When launching a broadcast campaign via our API, you can now include which AI agent should handle replies.

Bug fixes and other Improvements

• Should not auto download attachments from preview screens

• Search improvements

• Webengage support

• Send image/attachments as part of first message, when breaking longer phrases into smaller text