Shared Inbox
WhatsApp Shared Inbox for Teams AI-Powered, $0 Message Markups
Trusted by India’s Leading Brands
Why Peach?
The Command Center for Customer Conversations
Empower your sales and support teams with the security, data, and automation they need to scale without the chaos.
Control & Security
Centralized Control. Uncompromised Security
Onboard multiple agents or entire teams with granular visibility settings to ensure the right people see the right chats. Your team gets instant access to complete conversation histories-preventing context loss-while sensitive files and documents remain secure, backed up, and off personal devices.
Visibility & Reporting
Turn WhatsApp from a chaotic messaging app into a measurable channel. Peach equips you with comprehensive reporting—tracking agent productivity, response times, and detailed conversation funnels. Stop guessing and start optimizing with deep insights into every stage of your customer journey.
AI Automation
Peach AI acts as your 24/7 first line of defense—instantly qualifying sales prospects and resolving common support queries. It filters out the noise and seamlessly hands over complex conversations to the right agent with full context.
Security
Enterprise Security & Compliance
We take security and compliance seriously. Peach is SOC 2 Type II certified, trusted by thousands of businesses to build secure and compliant AI Agents and workflows on WhatsApp.
Official WhatsApp Business Platform
Peach is an offcial meta tech partner and only uses authorized APIs provided by meta.
SOC 2 & Data Residency
All data is encrypted at rest and in transit. We use industry-standard encryption algorithms.
Loved by 1000+ Businesses Worldwide
“Peach’s Shared Inbox has revolutionized our sales. We qualify leads faster, automate key steps, and track every conversation – all without needing more agents.”
Karthik
CPO @ FREED
Everything you need to delight your customers on WhatsApp
Granular Permissioning
Robust controls for access, responses, and assignments.
CRM Integration
Native syncing with HubSpot, Highlevel, Zoho, and more.
Performance Dashboards
Customizable reports on AI & human performance and lead progression.
AI-Powered Qualification
AI agents handle queries, qualify leads, and guide users through onboarding.
AI-to-Human Handoffs
Smooth transitions of qualified leads to human agents with full context.
Scalable AI "Crews"
Deploy specialized AI agents that work collaboratively.
All the Power, in One Inbox
One platform. Total control. Built for growing businesses on WhatsApp.
FAQs
Everything you need to know.
What is a WhatsApp Shared Inbox?
Why Support Teams Fail on Standard WhatsApp
Seamless CRM Integrations
How does Peach's AI, working within the shared inbox, specifically help B2C companies with high-value products?
Can I manage multiple WhatsApp accounts or numbers through a single team inbox with Peach?
Is it possible to assign conversations to specific team members in Peach's WhatsApp Shared Inbox?
How do the granular permissioning features benefit an enterprise?
Ready to dive in?
Create an outstanding experience for your users using AI.
