Shared Inbox

Shared Inbox

Shared Inbox

WhatsApp Shared Inbox for Teams: One Number, Zero Chaos.

WhatsApp Shared Inbox for Teams: One Number, Zero Chaos.

Secure your customer data. Gain visibility into every interaction and supercharge your team's productivity with AI. A complete workspace for high-performing sales and support teams.
Secure your customer data. Gain visibility into every interaction and supercharge your team's productivity with AI. A complete workspace for high-performing sales and support teams.
Trusted by India’s Leading Brands

Why Peach?

Why Peach?

Why Peach?

The Command Center for Customer Conversations

The Command Center for Customer Conversations

Empower your sales and support teams with the security, data, and automation they need to scale without the chaos.

Control & Security

Centralized Control. Uncompromised Security

Centralized Control. Uncompromised Security

Onboard multiple agents or entire teams with granular visibility settings to ensure the right people see the right chats. Your team gets instant access to complete conversation histories-preventing context loss-while sensitive files and documents remain secure, backed up, and off personal devices.

Visibility & Reporting

360-Degree Visibility into Team Performance

360-Degree Visibility into Team Performance

Turn WhatsApp from a chaotic messaging app into a measurable channel. Peach equips you with comprehensive reporting—tracking agent productivity, response times, and detailed conversation funnels. Stop guessing and start optimizing with deep insights into every stage of your customer journey.

AI Automation

Your Team’s Always-On Co-Pilot

Your Team’s Always-On Co-Pilot

Peach AI acts as your 24/7 first line of defense—instantly qualifying sales prospects and resolving common support queries. It filters out the noise and seamlessly hands over complex conversations to the right agent with full context.

Security

Security

Security

Enterprise Security & Compliance

Enterprise Security & Compliance

We take security and compliance seriously. Peach is SOC 2 Type, trusted by thousands of businesses to build secure and compliant AI Agents and workflows on WhatsApp.

Official WhatsApp Business Platform

Peach is an offcial meta tech partner and only uses authorized APIs provided by meta.

SOC 2 & Data Residency

All data is encrypted at rest and in transit. We use industry-standard encryption algorithms.

Loved by 1000+ Businesses Worldwide

“Peach’s Shared Inbox has revolutionized our sales. We qualify leads faster, automate key steps, and track every conversation – all without needing more agents.”

“Peach’s Shared Inbox has revolutionized our sales. We qualify leads faster, automate key steps, and track every conversation – all without needing more agents.”

Karthik

CPO @ FREED

Everything you need to delight your customers on WhatsApp

Granular Permissioning

Robust controls for access, responses, and assignments.

Granular Permissioning

Robust controls for access, responses, and assignments.

Granular Permissioning

Robust controls for access, responses, and assignments.

CRM Integration

Native syncing with HubSpot, Highlevel, Zoho, and more.

CRM Integration

Native syncing with HubSpot, Highlevel, Zoho, and more.

CRM Integration

Native syncing with HubSpot, Highlevel, Zoho, and more.

Performance Dashboards

Customizable reports on AI & human performance and lead progression.

Performance Dashboards

Customizable reports on AI & human performance and lead progression.

Performance Dashboards

Customizable reports on AI & human performance and lead progression.

AI-Powered Qualification

AI agents handle queries, qualify leads, and guide users through onboarding.

AI-Powered Qualification

AI agents handle queries, qualify leads, and guide users through onboarding.

AI-Powered Qualification

AI agents handle queries, qualify leads, and guide users through onboarding.

AI-to-Human Handoffs

Smooth transitions of qualified leads to human agents with full context.

AI-to-Human Handoffs

Smooth transitions of qualified leads to human agents with full context.

AI-to-Human Handoffs

Smooth transitions of qualified leads to human agents with full context.

Scalable AI "Crews"

Deploy specialized AI agents that work collaboratively.

Scalable AI "Crews"

Deploy specialized AI agents that work collaboratively.

Scalable AI "Crews"

Deploy specialized AI agents that work collaboratively.

All the Power, in One Inbox

One platform. Total control. Built for growing businesses on WhatsApp.

FAQs

FAQs

FAQs

Frequently asked questions

Frequently asked questions

Everything you need to know.

What is a WhatsApp Shared Inbox?

What is a WhatsApp Shared Inbox?

What is a WhatsApp Shared Inbox?

Why Support Teams Fail on Standard WhatsApp

Why Support Teams Fail on Standard WhatsApp

Why Support Teams Fail on Standard WhatsApp

Seamless CRM Integrations

Seamless CRM Integrations

Seamless CRM Integrations

How does Peach's AI, working within the shared inbox, specifically help B2C companies with high-value products?

How does Peach's AI, working within the shared inbox, specifically help B2C companies with high-value products?

How does Peach's AI, working within the shared inbox, specifically help B2C companies with high-value products?

Can I manage multiple WhatsApp accounts or numbers through a single team inbox with Peach?

Can I manage multiple WhatsApp accounts or numbers through a single team inbox with Peach?

Can I manage multiple WhatsApp accounts or numbers through a single team inbox with Peach?

Is it possible to assign conversations to specific team members in Peach's WhatsApp Shared Inbox?

Is it possible to assign conversations to specific team members in Peach's WhatsApp Shared Inbox?

Is it possible to assign conversations to specific team members in Peach's WhatsApp Shared Inbox?

How do the granular permissioning features benefit an enterprise?

How do the granular permissioning features benefit an enterprise?

How do the granular permissioning features benefit an enterprise?

Ready to dive in?

Create an outstanding experience for your users using AI.

Ready to dive in?

Create an outstanding experience for your users using AI.

Ready to dive in?

Create an outstanding experience for your users using AI.