Trusted by India’s Leading Brands
The Problem
Indian inside sales teams built their entire motion on WhatsApp. But calls still happen elsewhere - and that gap costs you pipeline.
The visibility gap
Your manager has no record of what happened on the call. Was it a 2-minute rejection or a 20-minute negotiation? The CRM entry says "called." Nothing more.
Failure Mode 1
The context gap
The customer already explained their requirement in WhatsApp. Your agent calling from a different number is starting cold. The customer feels it — and disengages.
Failure Mode 1
The attribution gap
Your Click-to-WhatsApp ad brought this lead for ₹180. The lead converted. But the CRM shows "phone call" with no link back to the campaign. The ad spend is blind.
Failure Mode 1
The AI-First Contact Center
Peach isn't just a dialer. It's an intelligent layer that qualifies, routes, and analyzes every conversation automatically
Smart Pre-Qualification
AI bots qualify leads or gather context before the call connects, so your agents are always prepared.
Post-Call Intelligence
Automatically capture summaries, sentiment, and action items the moment the call ends.
Built for Scale
Built for Advanced routing, Team management, Call Recording, Summary, Call Queue & Compliance
Developer-Friendly APIs
Use our APIs to trigger calls based on high-intent actions
Triggered Calls
Turn risk into retention by instantly triggering calls when high-stakes actions occur, like a customer abandoning their cart or hitting 'Cancel Subscription'
Two-Way Data Sync
Push call data back into your internal systems for smarter decision-making.
The "Anywhere" Agent Widget
Can Work With Your Tech Stack
Embeddable Dialer
Place the Peach widget directly inside your existing CRM, helpdesk, or internal dashboard.
Seamless Workflow
Agents can answer calls and view customer context without ever leaving your App
Who It's For
Compliant collections at scale
Compliant collections at scale
Every Promise to Pay call logged, timestamped, and attached to the WhatsApp thread. RBI audit requests become a filter, not a fire drill.
PTP fulfilment rate improves 2× when calls happen inside WhatsApp with a logged disposition.
High-Ticket D2C & Travel
The AI + human hybrid closer
AI qualifies 200 leads per day. Humans call the 40 that convert. The customer never re-explains themselves — the full chat history is right there when the call starts.
Cost structure inverts: less human time on low-intent, more on the deals that close.
Real Estate & Retail
Coordinating feet on the street
City and dealer routing sends every CTWA lead to the right showroom automatically. Site visit calls happen in Peach — so the next agent starts with full context.
10× more leads assigned vs manual routing, with zero lead collision.
By the Numbers
930+
Additional leads assigned per day with intelligent routing
100%
CRM data completeness — Disposition Fields force-close every call
48hr
Time to full manager visibility after deployment
<5min
Per-agent onboarding — from personal number to shared inbox
Migration
The most common concern: will we lose our number, our campaigns, our data? Here's exactly what happens.
✕ What changes
✓ What stays the same
Agents call from personal numbers — invisible to managers
Your WhatsApp number — migrates from WATI, AiSensy, or Interakt. No new number needed.
Call logs live in a phone system nobody checks
Your Meta Ad campaigns — CTWA continues unchanged. Peach adds attribution on top.
CRM entries are manual, delayed, or skipped entirely
Your existing CRM — Freshsales, Zoho, LeadSquared, HubSpot. Peach feeds them structured data.
Attribution ends at "click" — revenue closed is invisible
Your agent contacts — customers reach the same WhatsApp business number throughout.
Security
We take security and compliance seriously. Peach is SOC 2 Type, trusted by thousands of businesses to build secure and compliant AI Agents and workflows on WhatsApp.
Official WhatsApp Business Platform
Peach is an offcial meta tech partner and only uses authorized APIs provided by meta.
SOC 2 & Data Residency
All data is encrypted at rest and in transit. We use industry-standard encryption algorithms.
FAQs
Everything you need to know.
Do customers need a new app to call us?
Can I use my existing business number?
How is this different from standard phone calls?
Ready to dive in?
Create an outstanding experience for your users using AI.
