Featured Highlights
Embeddable WhatsApp Chat Widget for Internal CRMs: We are excited to launch a powerful embeddable WhatsApp Chat widget designed specifically for integration with your internal CRMs and tools. You can configure multi-domain embedding to allow widget access across multiple business domains, set up a conversation-only mode with custom open-by-phone action flows, and manage widget settings in a new Developer tab.
Improvements & Bug Fixes
- Broadcast activities date filters: Added date range filters to the broadcast activities tab, allowing team leads to easily audit and trace past broadcast events.
- OTP & Auth Template Masking: Masked OTP and authentication template options in the manual compose UI to prevent accidental exposure of passcodes.
- Chat Broadcast Audience Limits: Introduced audience caps on manual chat broadcasts initiated from the inbox to safeguard message quality.
- Simulate and Test Handoffs: Added support for simulating and testing agent handoffs directly within the developer test interface.
- Moengage Webhook Fix: Fixed Moengage reply webhook payload structure.
- Bug Fixes: Fixed trigger condition processing when parameters are empty or nil.