Changelog

Canned Responses with Keyboard Shortcuts

This week we introduced canned responses with keyboard shortcuts, added OAuth dynamic client registration, improved Claude OAuth support for MCP, and shipped webhook and template editor fixes.

Featured Highlights

Canned Responses with Keyboard Shortcuts: Agents can now access canned responses instantly in the chat compose area using keyboard shortcuts. This significantly speeds up daily inbox response times.

Improvements & Bug Fixes

  • OAuth Dynamic Client Registration: Added support for OAuth dynamic client registration.
  • Claude OAuth Support: Improved OAuth flow compatibility with Claude for Model Context Protocol (MCP) servers.
  • Trigger List Membership Checks: Added a list membership check condition to triggers.
  • Shopify Webhook Standardization: Standardized Shopify WebhookSubscriptionEvents processing under our unified Event framework.
  • Hide Default Cloud WABA: Hidden the default cloud WABA selection in the template editor UI.
  • Meta Template Migration Errors: Surfaced and handled Meta API error scenarios gracefully during template migrations.
  • Retry CSV Imports: Retried CSV contact imports when GCS files are not immediately visible.
  • System Expression Fix: Resolved a NoMethodError during System Expression evaluations and ensured synchronous webhook events are processed exactly once.

Updates

See what else we shipped.