Changelog

Event Deduplication and JSONPath Search

This week we shipped event deduplication safeguards, added global search support for JSONPath expressions, case-insensitive agent lookup, and navigation enhancements.

Improvements & Bug Fixes

  • Event Deduplication & JSONPath: Added event deduplication safeguards and support for global search in JSONPath expressions.
  • Case-Insensitive Handoffs: AI Agent handoffs are now case-insensitive when looking up the agent name.
  • List and Workflow Alignment: Aligned list and workflow factory owners with account settings.
  • Subscriber Path Redirect: Redirect subscriber show pages to the conversation path to keep agents in the correct workspace.
  • Platform Fixes: Fixed several minor platform bugs.

Updates

See what else we shipped.