The Problem
A customer sends a WhatsApp message about a tour package. It lands on one agent's personal phone. That agent is on another call. Nobody else can see it. The customer waits 4 hours, then books with a competitor. This is happening every day.
Without Peach
With Peach
Agents on personal phones — inquiries get missed
One shared business number — staff access via their own login from any device
No SLA tracking — no idea how fast the team responds
SLA timers on every conversation — breach alerts go to manager
Customers contact multiple agents — confusion and duplicates
One number, one inbox — clear ownership of every conversation
Trengo dropped WhatsApp API messages unreliably
Official Meta Partner — zero message dropouts, fully auditable
No CRM data — sales pipeline always out of date
Auto-sync to HubSpot, Salesforce, or Zoho — every conversation logged
AI agents are expensive add-ons that don't work properly
Native AI agents — qualify leads, collect details, route to humans
How Peach Works for Travel Teams
Capture Every Inquiry Instantly
Every WhatsApp message sent to your travel business number appears in a single shared dashboard visible to your whole team. Package inquiry, visa question, or itinerary change - it's visible, assigned, and tracked from the moment it arrives.
Single WhatsApp number for the whole agency
All agents access from web or mobile - no shared phones
Conversation history always visible - customers never repeat themselves
New agents pick up any conversation with full context immediately
Route Inquiries to the Right Agent Instantly
Set routing rules so package inquiries go to sales, visa queries go to documentation, and post-booking support goes to operations. Language-based routing sends Arabic-speaking customers to Arabic-speaking agents. SLA timers alert managers if any inquiry goes unanswered.
Keyword and AI-powered routing rules by topic and language
Language-based routing — Arabic to Arabic-speaking agents
SLA breach alerts in real time
Round-robin distribution for fair workload balance
Auto-escalation if agent is idle beyond threshold
Let AI Handle the First Response - 24/7
Peach AI qualifies leads by asking the right questions — destination, dates, budget, group size — and routes the conversation to the right human agent with full context ready. No lead ever waits until morning.
AI qualification running 24/7 — no missed after-hours leads
Collects destination, travel dates, budget, group size automatically
Smooth handoff to human agent with full context loade
Handles FAQs: visa requirements, cancellation policy, pricing
Supports Arabic and English in the same conversation
Track Every Lead Through the Booking Funnel
Peach adds a CRM layer to every conversation. Agents tag leads by interest level, travel type, and booking status. Managers see the full funnel — from first inquiry to confirmed booking — with conversion rates at each stage.
Disposition Fields: Lead Quality, Travel Type, Booking Status, Source
Funnel: Inquiry → Qualified → Proposal Sent → Confirmed → Dropped
Meta Ads attribution — see which campaigns generate bookings, not just clicks
Exportable reports for weekly agency performance reviews
Native CRM sync: HubSpot, Salesforce, Zoho, HighLevel
Loved by 1000+ Businesses Worldwide
“Peach’s Shared Inbox has revolutionized our sales. We qualify leads faster, automate key steps, and track every conversation – all without needing more agents.”
Karthik
CPO @ FREED
Travel Agencies That Switched to Peach Don't Go Back.
$0 Message Markups
Trengo and Sleekflow add per-message fees on top of Meta's API rates. Peach charges $0 markups. For high-volume agencies, this saves thousands per month.
Native API — No Dropouts
Peach operates exclusively on the official WhatsApp Business API as an Official Meta Tech Partner. Reliable, auditable delivery. No more "did that message send?" situations.
Real AI — Not Rule-Based Bots
Trengo's automation is rule-based and brittle. Peach AI agents understand natural language, qualify leads intelligently, and hand off to humans seamlessly.
FAQs
Everything you need to know.
Can Peach handle high inquiry volumes during peak travel season?
We tried Trengo and the WhatsApp integration was unreliable. Is Peach different?
Can our travel agents work from different locations — some in-office, some remote?
Does Peach integrate with our booking or CRM system?
How long does it take to migrate from Trengo or Sleekflow to Peach?
Stop Losing Bookings to Slow Responses.
Set up takes 48 hours. Your existing WhatsApp number migrates with you. AI agents live in under 5 minutes. Start free — no credit card needed.
Trusted by high-growth revenue teams
SOC 2 Type II Compliant
Go Live in 24 Hours