Industry

Every Booking Inquiry Answered. Every Lead Tracked. One WhatsApp Inbox.

Travel Agencies · WhatsApp Team Inbox

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Assets

Original page visuals.

Images are carried over from the live page and framed inside the current Peach design system.

Highlights

Capture Every Inquiry Instantly

Route Inquiries to the Right Agent Instantly

01

Let AI Handle the First Response - 24/7

Go Live in 24 Hours

02

Track Every Lead Through the Booking Funnel

The Problem

03

Travel Agencies That Switched to Peach Don't Go Back.

A customer sends a WhatsApp message about a tour package. It lands on one agent's personal phone. That agent is on another call. Nobody else can see it. The customer waits 4 hours, then books with a competitor. This is happening every day.

04

“Peach’s Shared Inbox has revolutionized our sales. We qualify leads faster, automate key steps, and track every conversation – all without needing more agents.”

Without Peach

05

Stop Losing Bookings to Slow Responses.

With Peach

06

$0 Message Markups

Agents on personal phones — inquiries get missed

Details

Let AI Handle the First Response - 24/7

One shared business number — staff access via their own login from any device

No SLA tracking — no idea how fast the team responds

SLA timers on every conversation — breach alerts go to manager

Customers contact multiple agents — confusion and duplicates

One number, one inbox — clear ownership of every conversation

Trengo dropped WhatsApp API messages unreliably

Official Meta Partner — zero message dropouts, fully auditable

No CRM data — sales pipeline always out of date

Auto-sync to HubSpot, Salesforce, or Zoho — every conversation logged

AI agents are expensive add-ons that don't work properly

Native AI agents — qualify leads, collect details, route to humans

How Peach Works for Travel Teams

Every WhatsApp message sent to your travel business number appears in a single shared dashboard visible to your whole team. Package inquiry, visa question, or itinerary change - it's visible, assigned, and tracked from the moment it arrives.

Single WhatsApp number for the whole agency

All agents access from web or mobile - no shared phones

Conversation history always visible - customers never repeat themselves

New agents pick up any conversation with full context immediately

Set routing rules so package inquiries go to sales, visa queries go to documentation, and post-booking support goes to operations. Language-based routing sends Arabic-speaking customers to Arabic-speaking agents. SLA timers alert managers if any inquiry goes unanswered.

Keyword and AI-powered routing rules by topic and language

Language-based routing — Arabic to Arabic-speaking agents

SLA breach alerts in real time

Round-robin distribution for fair workload balance

Auto-escalation if agent is idle beyond threshold

Peach AI qualifies leads by asking the right questions — destination, dates, budget, group size — and routes the conversation to the right human agent with full context ready. No lead ever waits until morning.

Peach AI

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