Turn WhatsApp Into Your Highest-Converting Enrolment Channel.

Students ask the same questions — syllabuses, fees, dates — over and over

AI agent answers FAQs instantly — fees, syllabuses, admission requirements

No follow-up on leads who enquired but didn't enrol

Automated follow-up sequences re-engage cold leads at configured intervals

No data on which leads converted to enrolments

Department routing — admissions, academics, and billing share one inbox

Full funnel: Inquiry → Qualified → Application → Enrolled → Dropped

Counsellors overwhelmed with low-intent queries

AI handles all low-intent queries — counsellors focus on serious leads

Key Use Cases

Most admissions inquiries come from people who are months away from enrolling — or never will. Peach AI qualifies every inquiry by asking 4 questions: Which course? Current qualification level? When looking to start? Preferred mode (online/offline)? Hot leads (confirmed course interest + start within 60 days) route to senior counsellors immediately. All others receive syllabus, fee structure, and a nurture sequence.

Private schools and tutoring centres manage a different kind of inquiry: parent-initiated, requiring trust, detail, and personal responsiveness. Peach routes parent inquiries to the right department (admissions, academics, fees, pastoral), ensures every parent gets a response within SLA, and gives management full visibility into all parent communications — without checking personal phones.

When a new batch opens, coaching institutes face a flood of simultaneous inquiries. Peach AI handles all first responses — sending fee structure and schedule, answering FAQs, qualifying serious candidates, and routing them to counsellors. Counsellors see a clean queue of qualified, ready-to-enrol students — not a wall of unread messages.

After enrolment, Peach handles the full student journey automatically: welcome messages, class reminders, fee payment nudges, and progress check-ins. Academic teams send updates to enrolled students via WhatsApp broadcast and manage replies through the shared inbox — no personal phones needed.

CRM Layer for Education

Peach's Disposition Fields turn every WhatsApp conversation into structured enrolment pipeline data. Admissions managers see a live funnel view — how many leads are at each stage, where they're dropping off, and which counsellors are converting the most enrolments.

MENA Schools & Institutes

Peach supports right-to-left Arabic text in all conversations, AI agent responses, and broadcast messages. MENA schools manage bilingual Arabic/English inquiries in the same inbox — no separate tools needed.

Deploy AI qualification agents that respond in Arabic. Students and parents messaging in Arabic get natural, fluent responses without switching to a human agent for translation.

Configure Eid, Ramadan, and national holiday schedules for UAE, KSA, Qatar, and other MENA markets. Automated away messages sent in Arabic and English during holidays — no manual override.

FAQs

Frequently asked questions

Everything you need to know.

Can Peach handle WhatsApp inquiries for multiple courses or programmes simultaneously?