The Problem
Without Peach
With Peach
Admissions staff reply from personal phones — no tracking
One business inbox — every inquiry tracked, assigned, and measured
Students ask the same questions — syllabuses, fees, dates — over and over
AI agent answers FAQs instantly — fees, syllabuses, admission requirements
No follow-up on leads who enquired but didn't enrol
Automated follow-up sequences re-engage cold leads at configured intervals
No data on which leads converted to enrolments
Department routing — admissions, academics, and billing share one inbox
No data on which leads converted to enrolments
Full funnel: Inquiry → Qualified → Application → Enrolled → Dropped
Counsellors overwhelmed with low-intent queries
AI handles all low-intent queries — counsellors focus on serious leads
Key Use Cases
Admissions Qualification — Separate Serious Students from Casual Browsers
Most admissions inquiries come from people who are months away from enrolling — or never will. Peach AI qualifies every inquiry by asking 4 questions: Which course? Current qualification level? When looking to start? Preferred mode (online/offline)? Hot leads (confirmed course interest + start within 60 days) route to senior counsellors immediately. All others receive syllabus, fee structure, and a nurture sequence.
Parent Communications — Private Schools and Tutoring Centres
Private schools and tutoring centres manage a different kind of inquiry: parent-initiated, requiring trust, detail, and personal responsiveness. Peach routes parent inquiries to the right department (admissions, academics, fees, pastoral), ensures every parent gets a response within SLA, and gives management full visibility into all parent communications — without checking personal phones.
Batch Launch Management — Coaching Institutes
When a new batch opens, coaching institutes face a flood of simultaneous inquiries. Peach AI handles all first responses — sending fee structure and schedule, answering FAQs, qualifying serious candidates, and routing them to counsellors. Counsellors see a clean queue of qualified, ready-to-enrol students — not a wall of unread messages.
Post-Enrolment Engagement — Automating the Student Journey
After enrolment, Peach handles the full student journey automatically: welcome messages, class reminders, fee payment nudges, and progress check-ins. Academic teams send updates to enrolled students via WhatsApp broadcast and manage replies through the shared inbox — no personal phones needed.
CRM Layer for Education
Track Every Lead from First Inquiry to Confirmed Enrolment.
Peach's Disposition Fields turn every WhatsApp conversation into structured enrolment pipeline data. Admissions managers see a live funnel view — how many leads are at each stage, where they're dropping off, and which counsellors are converting the most enrolments.
MENA Schools & Institutes
Full Arabic Language Support. Right Out of the Box.
Full Arabic RTL Support
Peach supports right-to-left Arabic text in all conversations, AI agent responses, and broadcast messages. MENA schools manage bilingual Arabic/English inquiries in the same inbox — no separate tools needed.
Arabic AI Agents
Deploy AI qualification agents that respond in Arabic. Students and parents messaging in Arabic get natural, fluent responses without switching to a human agent for translation.
Holiday Scheduling
Configure Eid, Ramadan, and national holiday schedules for UAE, KSA, Qatar, and other MENA markets. Automated away messages sent in Arabic and English during holidays — no manual override.
FAQs
Everything you need to know.
Can Peach handle WhatsApp inquiries for multiple courses or programmes simultaneously?
Does Peach support Arabic for MENA schools and tutoring centres?
How does Peach help EdTech platforms manage high inquiry volumes during course launches?
Can Peach automate fee payment reminders for enrolled students?
How long does it take to get Peach set up for an admissions team?
Turn Every WhatsApp Inquiry Into an Enrolment.
AI qualification, department routing, automated follow-up — all in one inbox. No credit card. Live in 48 hours.
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