Chatbots vs AI Agents
Traditional chatbots act like old-school answering machines—rigid, keyword-dependent, and frustrating. Peach AI Agents act like your best sales rep—they listen, negotiating, and close deals.
The Goal: If your Mom messaged your business, would she get frustrated?
The Chatbot Way (Wati/Interakt):
Your Mom asks: "Do you have this in red?" The Bot replies: "Press 1 for Sales, Press 2 for Support." It forces her into a menu she didn't ask for.
The Peach Agent Way:
The Agent replies: "Hi! Yes, we have that red dress in stock. Since you bought a Medium last time, should I add that to your cart for you?
Feature
Traditional Chatbots (Wati, Gallabox, Interakt)
DIY Automation (n8n, Python)
Peach AI Agents (The Revenue Engine)
The Brain
Decision Trees: Rigid "If/Else" branches. Breaks if the user goes off-script.
Connectors: Great for moving data, but requires building complex logic manually.
Reasoning Engine: LLM-based. Understands intent and navigates ambiguity automatically.
Context
Stateless: Forgets the user immediately after the session.
Database Required: You must build and host your own memory database (Redis/SQL).
Long term Memory: Remembers past purchases, sizing, and preferences out-of-the-box.
Maintenance
High: Every new product/FAQ requires updating the flowchart.
High: You manage hosting, "Permanent Tokens," and API breaking changes.
Zero: Peach handles the Meta infrastructure. You just update the prompt.
Goal
Deflection: "Reduce support tickets."
Automation: "Move data from A to B."
Revenue: "Negotiate and Close Deals".
You wouldn't hire a salesperson to do your tech support. Why force one chatbot to do everything? Peach lets you deploy Agent Crews that work together:
The Triage Agent
Greets users, filters out spam, and sends them to the right person.
The Sales Hunter
Negotiates prices, handles "too expensive" objections, and closes the deal.
The Support Agent
Reads your technical manuals and PDFs to give instant, perfect answers.
Why Chatbase Misses the Revenue You Didn't Even Know You Lost.
The "High-Ticket Negotiator"
The Old Way:
Sends a boring text: "You forgot something in your cart!"
The Peach Way:
The Agent negotiates to close the deal. It chats with the user: "I see you're looking at the luxury watch. I can offer a 5% discount if you're ready to order in the next 10 minutes."
The "Lead Qualifier"
The Old Way:
Sends a link to a long form. Most people leave without filling it out.
The Peach Way:
The Agent has a friendly chat. It asks: "Do you own your home or rent?" It automatically books a meeting for VIP buyers and saves your team's time.
Stop wasting weekends managing "Tokens," "Session Limits," or "Server Hosting."
The Manual Route
Spend 40 hours building the infrastructure.
The Peach Route
Use our Meta Tech Partner infrastructure. You focus on the Prompt Logic and Tools; we handle the messy plumbing.
Everything you need to know.
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